Assistant Director of Housekeeping

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard.

What will you be doing?

·         Responsible for all housekeeping employees and training of same as prescribed by the Director of Housekeeping.

·         To insure maintenance and cleanliness of all equipment assigned to the Housekeeping Department.

·         Be responsible for cleanliness, daily up-keep and inspection of assigned areas.

·         Supervise the proper storage, dilution and distribution of cleaning products and supplies as it applies to the Housekeeping Department.

·         Perform special tasks as directed by the Director of Housekeeping.

·         Communicate with the Director of Housekeeper on continuous basis regarding problems, planning, training implementation and control as it applies to the Housekeeping Department.

·         Check schedules and instruct all employees carefully so that they fully understand the assigned tasks, location of work area and equipment required to do the job.

·         Be sure all teams have adequate support from Housekeeping Supervisors.

·         Inform the Director of Housekeeper of any special work to be completed that day and summarize day’s activities at end of shift.

·         Report to the Director Housekeeper at the end of each day to summarize the day’s activities.

·          Use computer effectively (especially OPERA and Microsoft Office).

·          In conjunction with Director Housekeeper, revise policies and procedures as necessary; Responsible for daily productivity.

·          Hiring and disciplining employees as required; represent management at unemployment hearings, union grievances, arbitrations and discussions.

·          Be familiar with Osha regulations with regard to Hazcom training and Bloodborne pathogens

·         Performs other duties as assigned.

What do you bring to the role?

·         High School Diploma, college preferred.

·         Previous experienced preferred; Be mobile in all areas of the hotel

·         Climb stairs when necessary for inspections

·         Tolerate presence and/or use for chemicals, cleansers and solvents

·         Respond to or communicate via telephone, radio or beeper

·         Operate computer, typewriter and calculator; Respond to guest comments and requests

·         Must reach six (6) to eight (8) eight feet to tops of showers and closets; fully loaded cart on carpet requires a push/pull force for twenty-five (25) to thirty (30) pounds.

·         Communicate directly, telephonically/electronically and by transcription with guests, general public, management and staff in English.

·         Understand and comply with Policies and Procedures, Job Descriptions, daily memorandums, chemical labels and other instructions.

·         Ability to read, write and speak English; ability to establish and maintain an effective working relationship with management, staff and co-workers; pleasant personality, team-oriented and enjoy working with and assisting people; excellent communication skills; knowledge in room cleaning and shampooing.

·         Flexible schedule including days, nights, weekends and holidays.

What’s in it for you?

·         Room discounts at Marcus Hotels & Resorts and IHG-branded properties

·         Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

·         “Two for one” movie theater coupons at Marcus Theatres

·         Ability to grow your career and transfer from one property to another 

·         Paid time off

·         Flexible scheduling

·         Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

And more!  

About Us:

 A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

 Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.

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