Banquet Server Trainee - PT

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact on your team, ownership, and community, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a part time Banquet Server at the Grand Geneva Resort & Spa, you will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.  

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
• Prepare work areas (e.g., coffee and bread stations) before functions.
• Handle guest requests, seeking assistance from Manager/Supervisor when needed.
• Communicate regularly with Manager/Supervisor on work progress.
• Maintain cleanliness in banquet rooms, public areas, and storage.
• Manage inventory of supplies.
• Uphold the high standards of quality and service that are expected of a four-diamond resort. 
• Perform other assigned duties as directed by Manager.

What do you bring to the role?

• Past experience in hotels, restaurants, banquets or customer service is a plus
• Willing to work weekends
• Has reliable transportation to and from work
• Loves meeting new people and interacting with guests
• Enjoys proactively using their creativity to personalize the guest experience 
• Passionate about people and travel
• Must be able to represent the company in a professional, well-groomed and courteous manner at all times

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted Gym Membership
• Room discounts at Marcus Hotels & Resorts 
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another 
• Early wage access
• Paid time off
• Flexible scheduling
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.