Brissago Server - PT

Position Purpose: To provide food and/or beverage service to include order taking and delivery of menu items in a friendly, courteous, helpful, timely, and professional manner.

Essential Job Functions:
• Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
• Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, wine service, dessert presentation).
• Responsible for the complete service of the table.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
• Meticulously cleans and resets dining room tables and booths during and after meal.
• Has the ability to use the POS efficiently. Micros System
• Must be proficient in multi tasking and managing designated stations.
• Must comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Processes guest’s checks and submits closing paperwork in a timely manner.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Must effectively delegate service responsibilities to the assisting staff. Eg. Bussers
• Perform other duties as assigned.

Position Requirements:
• High school or equivalent preferred. 
• One year or more of service in a fine dining outlet. 
• Able to read, write and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry. 
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.  
• Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship: F&B Manager and Assistant F&B Manager. 

Exemption Status: Non-Exempt.

Note:  This document describes the general nature and level of work required of people in the job.  It is not intended to be an all-encompassing list of responsibilities, duties, and skills.