Cafe Busperson

Do you strive to set yourself apart with gracious service and impeccable style? Are you passionate about supporting dining operations and creating memorable guest experiences at Milwaukee’s premier luxury hotel? If so, The Pfister is looking for you to join our team and continue its iconic legacy.

As a Café Busperson at The Pfister Hotel, you will support the café and dining team by maintaining clean, well-stocked service areas, resetting tables quickly, and assisting servers in ensuring a smooth, welcoming dining experience for every guest.

Built in 1893, The Pfister Hotel has been a Milwaukee icon for nearly 130 years. Recognized for its grand tradition of gracious service and timeless style, The Pfister has proudly held the AAA Four Diamond designation for 46 consecutive years—one of only 11 properties in North America to do so since the program’s inception in 1976.

What You’ll Be Doing:

·         Greet every guest with a warm smile and positive attitude.

·         Promptly reset and prepare tables for incoming guests.

·         Maintain well-stocked service areas with glassware, silverware, plates, and ice.

·         Assist in transporting clean and soiled linens to and from appropriate locations.

·         Set up and break down your station at the beginning and end of each shift.

·         Ensure cleanliness of all surfaces and dining room floors throughout the shift.

·         Run food from the kitchen to the dining room as needed.

·         Polish silverware, fold napkins, and keep supplies organized and stocked.

·         Support servers and the kitchen team with additional duties as needed.

Position Requirements:

·         Genuine desire to serve and assist others.

·         Ability to perform repetitive tasks and remain on your feet for extended periods.

·         Comfortable multitasking and staying focused in a busy environment.

·         Basic understanding of English (spoken and written) for communication and safety.

·         Ability to lift, carry, and transport items up to 50 lbs through a bustling dining area.

·         Familiarity with table settings and service standards is a plus.

·         Previous hospitality experience welcome but not required—we’re happy to train the right candidate!

·         Must adhere to Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days of employment.

What’s in It for You:

·         Complimentary, well-balanced meal every shift.

·         Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties.

·         Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas.

·         Discounted parking and “two-for-one” Marcus Theatres movie tickets.

·         Career growth opportunities, with transfer options across properties while maintaining service credit.

·         Paid vacation days, annual wage increases, and holiday/jury duty/bereavement pay.

·         Company-paid life insurance, Employee Assistance Program, and additional retirement benefits.

·         Recognition programs and unlimited employee referral bonuses.

Job Type: Part-Time, Hourly

Pay Rate: $15.32 per hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People,” striving daily to create extraordinary experiences for guests and associates alike. With a growing portfolio of 15 U.S.-based hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an Equal Opportunity Employer.