Director of Housekeeping

Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you. Our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and superior style. 

The Director of Housekeeping is in charge of leading the Housekeeping Department in maintaining superior levels of cleanliness in all areas of the hotel. This role will contribute to exceeding Hilton’s guest service scores and ensure that the department impacts overall profitability. Our ideal candidate is detail-oriented, efficient, and sets the standard for professionalism.

What will you be doing?

• Oversees the employee life cycle for Housekeeping Associates including interviewing, hiring/termination, training and disciplinary action.
• Establishes and maintains effective Employee Relations.
• Updating cleaning procedures and policies as needed.
• Responsible for inventory control of Housekeeping supplies, linen and equipment.
• Inspects public areas on a regular basis.
• Plots direction and long term goals for the Housekeeping Department.
• Controls and analyzes departmental cost to ensure performance against budget.
• All other duties as assigned

What do you bring to the role?

• Minimum of 5 years of Hotel Management experience preferred
• Minimum of 2 years of Housekeeping experience in a hotel setting highly preferred
• High School Diploma required, advanced degree in hospitality related field preferred.
• Supervisory skills, with the ability to successfully develop and retain a quality staff and maintain harmonious associate relations.
• Good interpersonal skills and verbal communication skills.
• Complete knowledge on operations of all cleaning equipment and material, including vacuum cleaners, push carts and normal cleaning chemicals.

What is in it for you?

• Medical, dental, vision and company-paid life insurance
• Free downtown parking
• Begin earning PTO immediately
• Free meal every shift
• Employee recognition programs
• Annual wage increases
• Hotel and movie theater discounts

The Hilton Milwaukee City Center is an equal opportunity employer.