Grand Geneva Income Auditor

POSITION PURPOSE:  Protect the revenues and profitability of the Resort by timely reporting, ensuring system integrity of all Resort revenues and settlements, maintaining associated records and databases and support current internal control procedures and documents.   

Key Responsibilities - Overview:

• Responsible for a working knowledge of the property management system (SMS Host) and all point of sales systems (SMS POS, SpaSoft and Micros).
• Ensure that Audit Trail is evident throughout all tasks.

• Communicate both written and orally with affiliated departments on variances, statistics and exceptions to policy and procedures.
• Respond to questions relating to these systems and assist in error correction.
• Assists department managers in the use of these systems. Enabling them to maintain their portion of the database and train their staff.
• Liaison to night audit staff for questions / challenges with systems, duties or reporting assignments.
• Identify system conflicts and directly resolve these conflicts with approval of system change documentation approved by accounting management.
• Identify and present process and system improvements to accounting management.
• Completing various management reports as required by accounting management depending on the needs of hotel operations.
• Completing various other accounting tasks and duties as required by accounting management.

Key Responsibilities - Daily:

• Assure the accuracy of daily management reports by inspecting all backup for proper documentation; balance and verify figures against individual department reports.
• Verify that room, tax and resort fee have been run on all occupied rooms; investigate any discrepancies.
• Check and balance all food and beverage systems and note all discrepancies (Micros / Delphi, and Banquet Summary).
• Review F & B voids to verify authorization and adequate backup information.
• Check and balance all retail systems and note all discrepancies (SMS POS, Dataworks).
• Complete daily revenue balancing and audit of resort revenue; correct ProfitSword if needed and redistribute daily revenue recap as appropriate.
• Review and balance discounts, manager charges, paid outs, miscellaneous charges, movie charges and comp charges to the Property Management System and distribute daily management reports.
• Balance credit card transmissions and identify any corrections needed to accounts receivable area. Review credit card verification report and research discrepancies.
• Oversee Cashier balancing gift card postings and communication with managers to reconcile as needed. Report any large variances to accounting management.

Key Responsibilities - Weekly:

• Monitor SMS ‘checked out and cancelled with balances’ reports and ensure addressed as appropriate.
• Ensure that Cash and Credit Card reconciliation reports are complete and accurate
• Prepare Banquet revenue for payroll processing
• Update Arcade Credit Card reconciliation. Communicate any large discrepancies to accounting management and Namco.
• Review all RM, RMADJ, LATECO AND UPSELL postings in SMS Host for Timber Ridge. Ensure all are posted correctly.

Key Responsibilities - Monthly:

• Review Profitsword to ensure all revenues and statistics are complete and correct with period-to-date financial information.
• Prepare other accounting-related reports as needed or directed, put in EOP folders
• Prepare audit-related reports or documentation.
• Participate in Period End Inventories
• Process Timber Ridge monthly owner statements

POSITION REQUIREMENTS:

1. High school diploma or equivalent required.
2. Hospitality experience preferred.
3. Must be computer literate and embrace learning new softwares.
4. Intermediate knowledge of Excel and other MS-Office suite products
5. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
6. Must have a thorough working knowledge of hospitality accounting department procedures and willingness to assist in other accounting functions as assigned.
7. Must have a commitment to follow all local and corporate policies and procedures as they relate to Income Audit.
8. Must work in a safe, prudent, and organized manner.
9. Experience with business writing as it relates to training documentation preferred
10. Ability to complete goals within deadlines specified by management and the corporate office.
11. Must be able to work independently.
12. Excellent people skills.
13. Must meet grooming standards.
14. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse situations and collect accurate information and professionally resolve problems.

Grand Geneva is an Equal Opportunity Employer