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Guest Services
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Hotels

Position Purpose Greet and assist guests with any inquiries they may have with a positive attitude, great customer service and communication skills.

Essential Functions
- Handle money and financial payment for goods and services.
- Attend all required meetings and sales trainings.
- Enter information into SMS accurately.
- Perform other duties as assigned.
Position Requirements
- High School Diploma or GED preferred but not required.
- Previous cash handling experience is required.
- Previous computer experience is required.
- Must be service oriented and have the ability to take direction.
- Pride in your work by creating positive energy, excitement and fun.
- Respect for all co-workers and guests
- Act ethically and honestly in all business practices and builds professional relationships by promoting mutual trust.
- Must have strong math skills.
- Must be able to lift 50 lbs.
- Must be able to work in a fast paced environment.
- Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship Retail Supervisor

Exemption Status Non-Exempt

Note  This document describes the general nature and level of work required of people in the job.  It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Equal Opportunity Employer

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Wisconsin, Lake Geneva, Timber Ridge Lodge

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