Restaurant Supervisor - Watermill Kitchen + Bar

Restaurant Supervisor - Watermill Kitchen + Bar

Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, nestled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.

Purpose of the Position: 

The Restaurant Supervisor will lead the restaurant team by setting a strong example, ensuring exceptional customer service from all associates, and fostering a collaborative, team-oriented environment. This role is responsible for overseeing the timely and courteous service of food and beverages to guests, ensuring a high level of guest satisfaction. Additionally, the Supervisor will manage guest interactions, including greeting and escorting them to their tables, while maintaining a smooth and efficient operation of the dining area to uphold a positive guest experience.

Perks of the Property: 

We offer the following a wide array of benefits, including, but not limited to: 

·         Competitive and robust Compensation Package

·         Matching 401k & Profit Sharing Options

·         Bonus Plan  

·         Insurance benefits after 30 days of full-time employment

·         Emphasis on healthy culture and work/life balance

·         Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties

·         Free Marcus Theaters movie tickets

·         Free & Discounted Meals/Starbucks

·         Free Parking

As our Restaurant Supervisor, you would or have the ability to:

• Perform all dining room positions including server, server assistant, host and bartender
• Open and close restaurant and bar. 
• Supervise staff in absence of Restaurant / Outlets Manager.
• Assist with on-going training to ensure standards are being met.
• Oversee operation of Room Service and assist other Food and Beverage areas as needed.
• Interact positively with customers promoting hotel facilities and services.  Resolve problems to the satisfaction of involved parties. 
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.  Verify temperature, judge appearance and taste of products and check preparation methods to determine quality.  Give guidance toward improvement and make necessary adjustments for consistency.
• Maintain profitability of outlet to support hotel operations.  Control payroll and equipment costs.  Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies.
• Utilize POS system to accurately charge customers, and ensure timeliness of food and beverage. 
• Implementing and maintaining housekeeping, sanitation and cleanliness standards in all areas of the hotel.
• Maintaining a high level of professional appearance, demeanor, ethics and self-image with yourself as well as subordinates.
• Administering sales promotion programs and employee sales incentive programs.
• Know the competition and keeping current with industry trends.
• Direct and coordinating the activities of all assigned associates and departmental responsibilities in the restaurant.
• Suppor hotel policies and procedures.
• Maintain house bank.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.
• Be knowledgeable and participate in the hotel's Fire, Safety, Security, and Environmental plan and/or committees.
• Attend all required F&B Department and other meetings.
• Perform other duties as assigned.

We are looking for our next amazing property leader, who will have:

• Strong knowledge of Food & Beverage operations and preparation techniques. 
• Knowledge of Beverage operations and understanding wine varieties, labels and vintages.
• Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement. 
• Ability to work entire shift standing and moving about in restaurants and kitchen areas.
• Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and employees. 
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve.
• High school diploma; college degree or equal work experience required.
• Position requires 2 years-previous Food & Beverage and supervisory experience, hospitality atmosphere preferred.
• Additional language ability preferred.
• Knowledge of Microsoft Word, Excel, PowerPoint helpful, Outlook, and POS systems is also preferred.

 We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.