Safehouse Kitchen Manager

Control, the mastermind behind SafeHouse, a legendary spy-themed restaurant hidden in downtown Milwaukee for over 50 years, is on the hunt for an undercover agent to lead its culinary operations as Kitchen Manager. This isn't just any mission—it's a chance to step into the high-stakes world of espionage-inspired dining. With hidden doors, two-way mirrors, and labyrinthine corridors, SafeHouse is a globally recognized brand where culinary excellence meets covert operations. As Kitchen Manager, you'll lead a high-performing culinary team to deliver exceptional dining experiences by upholding top-tier standards in food quality, cleanliness, and efficiency, while boosting guest loyalty, team morale, and profitability through expert supervision, smart cost control, and a passion for excellence.

Nestled behind an unassuming red door, SafeHouse has been the city's best-kept secret since 1966, offering a haven for spies from around the world. Authentic espionage artifacts blend seamlessly with pop culture references and spy-themed décor, creating a truly immersive experience. Each visit reveals new secrets, ensuring no two missions are alike. The mission is yours—should you choose to accept it.

What you will be doing:

·       Elevate every dish by monitoring food quality, consistency, and presentation—offering real-time coaching to keep standards exceptional.

·       Maximize profitability and budgeting goals by mastering inventory control, strategic ordering, precise portioning, and smart labor planning.

·       Build and lead a high-performing kitchen team through hands-on recruitment, training, and mentorship, all while championing top-tier health and safety standards.

·       Energize the team with impactful pre-shift meetings and check-ins that align daily goals, safety practices, and culinary execution.

·       Collaborate on innovative menu planning, accurate food costing, and flawless promotion rollouts—always with an eye on industry trends.

·       Set the gold standard for cleanliness and compliance, ensuring every corner of the kitchen exceeds sanitation regulations.

·       Partner with front-of-house and management teams to ensure seamless communication, perfect timing, and memorable guest experiences.

·       Oversee essential operations from vendor relations and scheduling to payroll, inventory systems, and regulatory documentation.

What we are looking for:

·       Minimum 3 years of supervisory/kitchen/restaurant management experience; high school diploma required, culinary education a plus.

·       In-depth knowledge of kitchen operations, food prep, food service, sanitation, and culinary best practices.

·       Proven leadership in high-volume kitchens with a focus on team development, performance and organization.

·       Strong math skills for accurate food costing, inventory, and labor management.

·       Physically able to stay active during long shifts and navigate all kitchen and storage areas, and working a varied scheduled including days, nights, weekends and holidays

·       Excellent English communication skills for training, documentation, and interdepartmental coordination.

·       Skilled in handling high-pressure situations with professionalism and effective problem-solving abilities.

·       Familiarity with Microsoft Office, kitchen inventory systems, POS software; bilingual a plus.

What's in it for you?

·       Eligible for annual incentive bonus

·       Opportunity to partner on menu development

·       Room discounts at Marcus Hotels & Resorts

·       Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

·       “Two for one” movie theater coupons at Marcus Theatres

·       Ability to grow your career and transfer from one property to another

·       Early wage access

·       Paid time off

·       Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

·       And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Safehouse Milwaukee is an equal opportunity employer.