Security Officer

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Security Officer at the Grand Geneva Resort & Spa, you play an integral part in creating an environment that is safe and comfortable for our guests and associates, as well as detecting any suspicious behavior and preventing vandalism, thefts or other unlawful behavior. This role is ideal for someone looking to begin his or her career in law enforcement and public safety.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Maintain safety for guests and associates while protecting property through continuous foot and vehicle patrols of the 1,300-acre campus.
• Write professional case reports on incidents.
• Provide CPR and first aid as a trained first responder.
• Operate a dispatch center, handling key control, fire alarm and CCTV monitoring, and dispatching routine and emergency calls.
• Perform proactive security, safety, and loss prevention practices.
• Investigate situations and conditions.
• Perform other duties as assigned.

What do you bring to the role?

• Must pass a Motor Vehicle Record (MVR) background check.
• Prior experience in security, military, or EMS preferred. Knowledge of security and law enforcement practices is a plus.
• College education preferred.
• Exceptional people skills, strong writing and logical thinking abilities.
• Maintain impeccable grooming and attire standards while wearing a security uniform.
• Ability to build and maintain positive relationships with colleagues and the public.
• Ability to stand, walk, sit, and use hands for extended periods.
• Flexibility to work various shifts, including weekends and holidays.
• Positions available for 2nd and 3rd shifts
• Pay range $18.00-$19.00

What’s in it for you?

• A free, well-balanced meal every shift
• Gym Membership at $16 per paycheck
• Room discounts at Marcus Hotels & Resorts 
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another 
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer