Trolley Driver

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Trolley Driver at the Grand Geneva Resort & Spa, you’ll be an essential part of creating unforgettable experiences and will be responsible for transporting guests safely around the resort. 

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Safely transport guests throughout the resort upon request.
• Provide exceptional guest service with an outgoing and pleasant demeanor.
• Maintain knowledge of the resort and Lake Geneva area to assist guests.
• Communicate effectively and consistently with the Front Office team.
• Work well under pressure and handle tasks efficiently.
• Perform additional duties as assigned.

What do you bring to the role?

• Must have a valid CDL license with a Passenger Endorsement and pass a driving background check. 
• One or more years of customer service experience preferred.
• Must have the ability to sit and drive for long periods of time.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership 
• Room discounts at Marcus Hotels & Resorts 
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another 
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.