Banquet Captain Admin Asst

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Banquets Captain Administrator Assistant at the Grand Geneva Resort & Spa, you will provide administrative and project support to the Banquet Management Team.  Your leadership will ensure seamless operations and memorable guest experiences.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family, and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

·         Assists and/or has complete responsibility for completing banquet checks, correspondence, forms, memorandums, Delphi management system updates, scheduling, payroll processes and other items as needed.

·         Answers telephone and responds to caller inquiries.  Exercises decision-making skills to direct callers based on requests.  Accurately records and distributes messages.  Communicates with other hotel associates to relay pertinent banquets related information.

·         Plans and executes various special projects with the guidance of Banquet Management.

·         Organizes, files, distributes, faxes, and other essential functions necessary in the daily department operation

·         Acts as liaison with clients and guests in Manager's absence.

·         Perform other duties as assigned.

What do you bring to the role?

·         Good communication skills, both written and oral.

·         Working knowledge of Microsoft Office, Excel, Word.

·         Ability to input data into a word processor.

·         Basic secretarial knowledge such as business letters, formats, and telephone etiquette

·          High school diploma.

What’s in it for you?

·         A free, well-balanced meal every shift

·         Discounted gym membership

·         Room discounts at Marcus Hotels & Resorts

·         Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

·         Free parking

·         “Two for one” movie theater coupons at Marcus Theatres

·         Ability to grow your career and transfer from one property to another

·         Early wage access

·         Paid time off

·         Flexible scheduling

·         Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

·         And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.