Banquet Coat Check - Part Time
Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister Hotel is looking for an individual to be a part of our team and continue its iconic legacy.
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.
What you will be doing
Greet banquet and event guests in a friendly, professional manner and efficiently collect, tag, store, and return coats and personal items.
Maintain accurate coat check procedures to ensure all guest belongings are handled securely and returned promptly.
Provide guests with directions and information regarding event locations, hotel amenities, and services as needed.
Monitor and organize the coat check area to maintain cleanliness, safety, and an efficient guest flow throughout events.
Collaborate with banquet staff, event managers, and hotel teams to ensure a seamless and memorable guest experience.
Position Requirements
Demonstrated commitment to providing exceptional guest service with a professional, courteous, and welcoming demeanor.
Ability to work efficiently in a fast-paced banquet and event environment while maintaining accuracy and attention to detail.
Strong communication and interpersonal skills with the ability to interact positively with guests, associates, and event staff.
Flexible availability to work evenings, weekends, holidays, and special events based on business demands.
Ability to stand for extended periods and safely lift, carry, and organize guest coats and personal belongings throughout the shift.
What’s in it for you
Competitive Pay, Early Wage Access, and Paid Time Off
Discounted On-Site Self-Parking
401(k) employer match
Access to Employee Assistance Programs
Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
Complimentary, well-balanced meal every shift.
Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
Health and Benefit packages are available for full-time associates
Job Type: Part Time, Hourly
Pay Rate: $14.56
About Us
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an Equal Opportunity Employer.