Banquet Manager

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Banquet Manager at the Hilton Bloomington, you’ll play a pivotal role in orchestrating flawless events, overseeing the Banquets department while occasionally lending your expertise to the hotel's vibrant dining outlets. 

The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area. Just 10 minutes from the Mall of America and a short drive into the city, our full-service hotel is the perfect choice for both business and leisure travelers. Guests enjoy top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join our team and become part of our legacy of excellence in hospitality and making every stay truly memorable!

What will you be doing?

• Interview, select, train, supervise, and counsel restaurant staff for the efficient operation of the outlet. 
• Ensures the highest quality of food, beverage, and service related to all banquet areas.  
• Directs and coordinates the activities of all assigned personnel and departmental responsibilities. Responsible for training standards throughout department.
• Ensures the coordination of banquet service needs with food production.
• Maintains effective communications within and between departments to ensure proper servicing of guests expectations.
• Controls labor, costs and expenses, and operates within budgetary and forecasted guidelines.
• Maintains accurate banquet function’s records, checks and adequate inventories of banquet and beverage service supplies to meet the needs of the hotel and the guest.
• Responds to individual guest needs as they occur and complete other duties as assigned. 

What do you bring to the role?

• 2 years-previous Food & Beverage and supervisory experience required. 
• Strong knowledge of Food & Beverage operations, preparation techniques and wine varieties, labels and vintages.
• High school diploma required. College degree or equal work experience required.
• Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement.  
• Ability to work entire shift standing and moving about in banquet areas.
• Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and employees.  
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve.
• Additional language ability preferred.
• Knowledge of Microsoft Word, Excel, PowerPoint helpful, Outlook, and POS systems.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Free Parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another 
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
• 401k with employer match
• Early wage access
• And more!

Salary Estimate: $60,000 - $63,000

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Hilton Minneapolis/Bloomington Hotel is an equal opportunity employer.