Esthetician - PT
If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Esthetician at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will provide Guests with high quality customer service and expectations of hair, nail, facial waxing, and make up services.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.
What will you be doing?
· Provide the very highest quality in terms of treatments and professionalism
· Begin and end treatments on-time with effective time management
· Deliver exceptional spa treatments and create a relaxing environment for guests
· Maintain treatment room cleanliness, adhere to sanitation regulations, restock supplies and assist with housekeeping duties of treatment rooms
· Maintain strict guest confidentiality, privacy, and professional conduct
· Effectively recommend and sell spa products
· Manage guest records and uphold spa standards
· Attend product and service training
· Execute opening and closing procedures
· Control inventory and manage room turnovers
· Ability to work and cooperate with the management team at all times
· Perform Opening and Closing procedures as directed
· Help with inventory levels to ensure stock levels are appropriate at all times
· Fill out a product recommendation card for each guest, create service repeats, and direct them to our website for reorders
· Strive to match 50% Service to Product dollars in each transaction with each Guest
· Perform other duties as assigned
What do you bring to the role?
· Must have a High School Diploma or equivalent and a minimum of 2 years of experience in Skin Care, Makeup Application, Body Treatments, and Waxing
· Must hold and keep current Esthiology or Cosmetology license in the State of Wisconsin and provide Well Spa with the original small license to post at Well Spa
· Strong sales, customer service, and time management skills
· Ability to work a flexible schedule, including evenings, weekends, and holidays
· Excellent interpersonal, communication, and organizational skills
· Commitment to ongoing education and professional development
· Physical ability to perform massage therapy duties including standing, walking, bending, kneeling, and lifting.
· Comfortable working in fast-paced and potentially confining environments
· Detail-oriented, efficient, and able to work independently
· Must have friendly, pleasant personality and professional attitude towards all associates in all departments
What’s in it for you?
· A free, well-balanced meal every shift
· Discounted gym membership
· Room discounts at Marcus Hotels & Resorts
· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
· Free parking
· “Two for one” movie theater coupons at Marcus Theatres
· Ability to grow your career and transfer from one property to another
· Early wage access
· Paid time off
· Flexible scheduling
· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
· And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
