Food & Beverage Manager

If you desire to put your years of leadership skills and experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Food & Beverage Manager to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.

Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest.  Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories.  The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.  

Our Team is looking for People Pleasing individuals who want to do the following:

·       Turn our guest’s ordinary day into an extraordinary day

·       Love where they work

·       Be appreciated for what they bring to a team

·       Learn and grow with a company who truly values it’s people

What’s in it for you?

·        Flexible Scheduling

·        Free meals every shift made by our talented culinary team

·        Paid time off

·        Golf, Ski, Restaurant & Spa discounts

·        Hotel room discounts as low as $49 per night

·        WELL Spa Gym membership for $16 per paycheck

·        Advancement opportunities across the property and US

·        Friendly work atmosphere

·        Holiday, jury duty, & bereavement pay

·        Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

·        Recognition programs (aka get paid to celebrate)

About the role

Food & Beverage Manager is calling your name here at the Timber Ridge Lodge & Waterpark: coordinate the operations of the food and beverage outlets as well as banquet and catering operations.

What will you be doing?

• Interview, select, train, supervise, counsel and discipline food and beverage department staff for the efficient operation of the department.  
• Interact positively with customers promoting hotel facilities and services.    
•        Communicate clearly with General Manager, Director of Operations, Food & Beverage Director and all members of Food & Beverage team both verbally and in non-verbal written opportunities.
•        Maintain training and empowerment throughout team of floor supervisors, culinary supervisors and Sous Chef to allow for proper flow-through of standard operating procedure to line level employees. 
• Directly supervise and evaluate the performance of the supervisory team within Food and Beverage.
•        Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. 
•        Maintain profitability of outlets to support overall resort operation. 
• Control payroll and equipment costs (minimizing loss and misuse through accurate forecasting of business levels). 
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. 
•        Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. 
•        Be able to perform the job duties of any level of employee when required to do so.
•        Coordinate operations to the needs of the house counts, group agendas, retail activities and special events.
•        Assist in maintaining ordering needs of stock & supply to ensure no shortages of tools or product to do the job. 
• Monitor and control full food and beverage inventory with monthly inventory completed at the end of each period.
•        Performs other resort related duties as assigned or directed by the Director of Food & Beverage of Timber Ridge.

What do you bring to the role?

•        High school graduate and or Bachelor’s Degree in Hospitality preferred
• 3+ years in a Food & Beverage or Hotel management role in a full service hotel including F&B facility
• Ability to read, understand, and analyze financial statements and have the ability to speak to the results of those financials
• Strong communications skills both written and verbal
• Natural leadership qualities with the ability to motivate a team and provide mentoring & development opportunities to high potential talent
• Ability to develop and maintain positive rapport with people at all levels of the organization and with guests; strong attention to detail and timeliness.
• Versatility to manage a diverse range of managerial responsibilities and a diverse work force.
• Prior experience in high volume property.
• Knowledge of food & beverage service styles, preparation and presentation.
•       Ability to work a flexible schedule including days, nights, weekends and holidays.

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

#GGTRC