Human Resources Manager

Are you driven by a passion for hospitality and inspired to lead within one of the industry’s most iconic brands? The AC Hotel by Marriott Downtown Chicago is seeking a dynamic and motivated HR Manager to join our team. In this pivotal role, you’ll champion a “Best in Class” employee experience, supporting all facets of the HR function. You’ll play a vital part in streamlining employment data management, leading impactful onboarding and orientation programs, and ensuring consistent application of company policies, labor agreements, and compliance with all relevant laws and regulations. This is your opportunity to make a lasting impact in a stylish, fast-paced environment where people are at the heart of everything we do.

Nestled just steps from the iconic Magnificent Mile, our 224-room AC Hotel is among the first of its kind in the U.S., setting the standard for sleek, modern hospitality. As part of Marcus Hotels & Resorts, we thrive on crafting unforgettable experiences for travelers who seek style, substance, and seamless service. Here, our team isn’t just about hospitality—we embody the rhythm of the city, catering to guests who embrace an "on-the-go" lifestyle. If you’re ready to redefine hospitality, elevate guest experiences, and lead with passion, we invite you to join us and bring your artistry, excellence, and innovation to our dynamic team.

What you will be doing:               

•  Lead full-cycle recruitment and onboarding through our ATS (Taleo), including sourcing, job postings, offers, and new hire integration.
• Partner with the General Manager and department leaders on coaching, counseling, disciplinary actions, and employee engagement strategies.
• Drive employee satisfaction by supporting initiatives tied to annual opinion surveys and follow-up action plans.
• Administer performance management processes, including annual reviews and performance improvement plans.
• Maintain accurate associate records, including personnel files, Worker’s Compensation documentation, OSHA logs, and other required filings.
• Support HRIS (PeopleSoft) data entry and learning and development through orientation sessions and LMS tracking.
• Ensure consistent application of company policies, brand standards, and employee programs across the property.
• Oversee leave of absence processes and ensure HR compliance with all applicable federal, state, and local regulations.
• Other duties as assigned

What we are looking for:

• Bachelor’s degree in a related field preferred
• Prior HR, recruitment, TA, generalist and/or associate relations experience preferred
• Highly organized, self-motivated, and able to multitask in a fast-paced environment
• Strong interpersonal, verbal, and written communication skills
• Professional, positive, and approachable demeanor
• Demonstrated ability to work independently with confidence and discretion
• Committed to maintaining confidentiality and professionalism
• Skilled in building trust, credibility, and effective working relationships
• Bilingual in Spanish a plus

What’s in it for you? 

• Eligible for Department Head bonus program  
•  Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
•  Free parking
• “Two for one” movie theater coupons at Marcus Theatres
•  Ability to grow your career and transfer from one property to another 
•  Paid time off
• Flexible scheduling
• Early wage access
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!  

Salary Estimate: $65,000 - $75,000

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The AC Hotel Chicago is an Equal Opportunity Employer.