Public Area Attendant FT

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Public Area Attendant, you will ensure the main lobby, common areas, bathrooms, and coffee stations are pristine, well-kept, and fully stocked.

Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee’s largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?

• Greet all guests with a positive attitude.
• Promote excellent guest/associate rapport by completing all requests promptly, efficiently, and courteously. 
• Clean and maintain all assigned areas including lobby, exterior of building, parking ramp, restaurant, spa, bathrooms, stairwells, pool, fitness center, and elevators in accordance with the established standards of cleanliness.
• Maintain all floor/carpet/doormat care needs within the hotel.
• Ensure all supplies are in place.
• Participate in the promotion of safety and security in assigned work areas.
• Perform all other related duties and special projects as requested and/or assigned.

What do you bring to the role?

• Previous cleaning, maintenance, housekeeping or janitorial experienced helpful.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Ability to use all cleaning equipment and chemicals.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Hilton Milwaukee  is an equal opportunity employer.