Remote Senior Sales Manager

Remote Senior Sales Manager (Central Iowa Territory - Des Moines Area)

Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center, giving guests memorable experiences and access to the best restaurants, nightlife, and outdoor recreation in the city. Managed by Marcus Hotels & Resorts, we adhere to our guiding principles of People Pleasing People and to always realize our most important assets are our incredible associates.

Purpose of the Position: Responsible for the solicitation and management of designated market(s) to ensure all financial and sales goals are achieved or exceeded. Help lead the hotel sales effort working remotely from the property.

At the Hyatt Regency Coralville, we offer the following benefits & perks, including, but not limited to:

• $500 sign-on bonus
• Competitive and robust Compensation Package
• Matching 401k & Profit Sharing Options
• Insurance benefits after 30 days of full-time employment
• Flexible schedule and emphasis on work/life balance
• Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
• Free Marcus Theaters movie tickets
• Free & Discounted Meals/Starbucks
• Free Parking

As a Remote Sr. Sales Manager, you would be responsible for:

• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
• Conducting hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.
• Representing hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.
• Preparing and presenting proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
• Attending meetings including, but not limited to, pre-convention, business review, management, departmental and any other meetings deemed necessary to your position.
• Assisting in the supervision & training of staff, goal setting, and other departmental activities.
• Handling account details and coordinate final arrangements.
• Being responsible for a monetary goal to be mutually agreed upon by the Director of Sales and Marketing, General Manager and the Vice President of Sales and Marketing/Revenue Generation.
• Communication of all special needs and changes to the staff responsible for ensuring completion of requirements.
• Knowing the function space and how it works in detail along with appropriate set ups and turn times.
• Ensuring guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages.
• Following all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
• Performing all other related duties and special projects as requested and/or assigned.

We are looking for our next amazing leader, who will:

• Have a High school diploma or equivalent, four-year college degree preferred, however, any combination of education and training within hotel sales and/or event planning may also be considered.
• At least five (5) years of prior Sales experience required, prior Senior Sales experience preferred.
• Basic mathematical skills that allow for calculation of room blocks, function costs and estimated checks.
• Flexibility to work varying schedules to reflect the business needs of the hotel and oversight of events.
• Ability to effectively handle guest and employee concerns in a friendly and positive manner, to involve listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
• Have ability to sit, stand and move throughout to perform essential job functions.
• Have a high degree of accuracy and detail orientation.
• Promptly respond to requests for information on hotel facilities and menus.
• Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.
• Have hearing and visual ability to observe and detect signs of emergencies.
• Have ability to access and accurately input information.
• Possess thorough knowledge of Microsoft Word and Excel is required, knowledge of Hyatt systems.
• Have excellent telephone etiquette skills.
• Be able to represent the company in a professional, well-groomed and courteous manner.
• Possess strong knowledge of market segments.
• Have excellent analytical skills.
• Have mathematical skills that allow for calculation of room blocks, average rates, budgets, and forecast information.
• Have ability to travel and possess reliable transportation required for outside sales calls.
• Have ability and ambition to meet departmental/hotel financial and sales objectives.

We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.