SafeHouse Host/ess - PT
Control, the brilliant mind behind SafeHouse—Milwaukee’s covert headquarters for spies and agents since 1966—is seeking a charming, quick-thinking Host to be the gatekeeper of our top-secret dining experience. As Host, you’ll be the first point of contact for agents (guests) entering through our hidden red door. With a perfect mix of hospitality and intrigue, you’ll set the tone for each mission, guiding guests through our cover protocols and ensuring their entry into a world of espionage is smooth, mysterious, and unforgettable.
Your Mission Objectives:
Welcome incoming agents with warmth, confidence, and a wink of secrecy.
Manage and maintain a smooth flow of guest arrivals, reservations, and walk-ins using mission-ready reservation systems.
Coordinate table assignments to optimize seating efficiency and guest experience.
Deliver secret instructions and coded messages (menus, special missions) with charm and accuracy.
Answer incoming calls on the secure line and respond to inquiries with wit and professionalism.
Keep the front entrance and host station impeccably clean and mission-ready at all times.
Work closely with fellow agents (servers, servers’ assistants, managers) to ensure seamless operations and guest delight.
Protect the integrity of the mission at all times—no unvetted agents slip past your post.
What We’re Looking for in a Field Operative:
A natural people-person with great communication skills and a warm, professional demeanor.
Ability to thrive in a fast-paced, high-volume environment—while keeping cool under pressure.
Organized, punctual, and able to multitask like a seasoned operative.
Comfortable using reservation platforms and point-of-sale systems (training provided).
Prior experience as a host or in guest service is a plus, but not required—we’ll brief you thoroughly.
Flexible availability including nights, weekends, and holidays.
Willingness to lean into the theme—spy gear optional, fun personality required.
Top Secret Perks:
Room and dining discounts at Marcus Hotels & Resorts
“Two-for-one” movie passes at Marcus Theatres
Paid time off and early wage access
Medical, dental, and vision insurance after 30 days
Company-paid life insurance and 401k with employer match
Career advancement and transfer opportunities within Marcus properties
Join a supportive and playful team with a shared mission for excellence—and undercover fun
About Us:
A proud part of The Marcus Corporation, SafeHouse Milwaukee has operated undercover for nearly 60 years, delivering mystery, espionage, and unforgettable dining adventures. We are “People Pleasing People” and proud to support a team that celebrates individuality, hospitality, and themed fun with every shift.
SafeHouse Milwaukee is an Equal Opportunity Employer.