Sales Manager

The Kimpton Hotel Monaco Pittsburgh has an opening for our next superstar Sales Manager! The Sales Manager will be responsible for the solicitation, booking and management of local, national and international accounts in the assigned market segments for group guestrooms, meetings, events and dining needs to ensure all financial and sales goals are achieved or exceeded.

Marcus Hotels & Resorts, a division of The Marcus Corporation, has a rich 60 year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

·         Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets.

·         Solicit, negotiate and book new and repeat business through various efforts in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.

·         Develop and continually enhance relationships with key accounts to maintain high visibility and increase market share.

·         Track all sales activities including goal-to-current production status using Delphi.

·         Conduct telephone prospect calling on a myriad of pre-selected databases to generate more Sales business.

·         Join and attend networking groups and events within a given sales market.

·         Conduct sales presentations to clients and ownership verbally and using the latest technology.

·         Conduct and build Fam Trips for meeting planners/companies.

·         Lead Follow up/ Lead generation.

·         Conduct site inspections.

·         Travel as needed, to complete personal sales calls and presentations to customers within your market / region and attend trade shows as needed.

·         Negotiate and execute contracts that are fair and profitable.

What You Bring:

• Two plus year’s upscale hospitality sales management experience preferably in corporate market and / or three plus year’s sales experience in related field.
• Proven successful selling and negotiation skills, including prospecting are required.
• Knowledge of Delphi FDC and Passkey are a plus.
• The ideal candidate must also possess excellent organization, task management, and verbal / written communication skills.
• Motivation and ability to identify new business opportunities and maintain a high regard for customer loyalty.
• A successful candidate will be comfortable in a high-energy, service-oriented environment and be able to manage multiple functions and priorities.

Specific Job Knowledge, Skill and AbILity:                                                                                            

Ø  Ability to complete a contract in compliance with all checklists, standards and hotel policies.

Ø  Ability to work under pressure and deal with stressful situations during busy periods.                                              

Ø  Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time-sensitive deadlines.                                                                      

Ø  Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation                                                           

Ø  Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Delphi FDC, Passkey, Meeting Broker, Outlook, PowerPoint, and Internet                                               

Ø  Ability to maintain organized electronic files in accordance with Kimpton guidelines to ensure proper sequencing of activity checklists are being followed.                                                                       

EDUCATION:

Bachelor's degree (B.A.) from four-year College or University is preferred but not required; or three plus years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common financial reports, and legal documents.  Ability to respond to common inquiries from customers. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discount, interest, commission, proportions and percentages. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include the ability to adjust focus.

For each position, we require a stable work history verified by a background check, a positive attitude, a willingness to be a team player, and the ability to work weekends and holidays.

We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.