Sales Manager
Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center, giving guests memorable experiences and access to the best restaurants, nightlife, and outdoor recreation in the city. Managed by Marcus Hotels & Resorts, we adhere to our guiding principles of People Pleasing People and to always realize our most important assets are our incredible associates.
Purpose of the Position: Responsible for the solicitation and management of designated market(s) to ensure all financial and sales goals are achieved or exceeded.
At the Hyatt Regency Coralville, we offer the following benefits & perks, including, but not limited to:
- $500 sign-on bonus
- Competitive and robust Compensation Package
- Matching 401k & Profit Sharing Options
- Insurance benefits after 30 days of full-time employment
- Flexible schedule and emphasis on work/life balance
- Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
- Free Marcus Theaters movie tickets
- Free & Discounted Meals/Starbucks
- Free Parking
As a Sales Manager, you would be responsible for:
- Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
- Conducting hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.
- Representing hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.
- Preparing and presenting proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
- Attending meetings including, but not limited to, pre-convention, business review, management, departmental and any other meetings deemed necessary to your position.
- Handling account details and coordinate final arrangements.
- A monetary goal to be mutually agreed upon by the Director of Sales and Marketing, General Manager and the Vice President of Sales and Marketing/Revenue Generation.
- Communication of all special needs and changes to the staff responsible for ensuring completion of requirements.
- Knowing the function space and how it works in detail along with appropriate set ups and turn times.
- Ensuring guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages.
- Following all Marcus Hotels and Resorts policies and procedures, Hyatt Standards, and Information Protection procedures.
- Performing all other related duties and special projects as requested and/or assigned.
- Have a high degree of accuracy and detail orientation.
- Promptly respond to requests for information on hotel facilities and menus.
- Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.
- Have hearing and visual ability to observe and detect signs of emergencies.
- Have ability to access and accurately input information.
- Possess thorough knowledge of Microsoft Word and Excel is required, knowledge of Hyatt systems.
- Have excellent telephone etiquette skills.
- Be able to represent the company in a professional, well-groomed and courteous manner.
- Possess strong knowledge of market segments.
- Have excellent analytical skills.
- Have mathematical skills that allow for calculation of room blocks, average rates, budgets, and forecast information.
- Have ability to travel and possess reliable transportation required for outside sales calls.
- Have ability and ambition to meet departmental/hotel financial and sales objectives.
For each position, we require at least five positive verifiable references, a stable work history verified by a background check, a positive attitude, a willingness to be a team player, and the ability to work weekends and holidays.
We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.