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Marcus Careers
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Administrative Services
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Hotels

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Ski Area Attendant at the Grand Geneva Resort & Spa, you will be responsible for maintaining outstanding customer service, processing sales accurately and efficiently, answering phones, and assisting guests with rental equipment. 

 

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. 

What will you be doing? 

  • Handle money and financial payment for goods and services 

  • Must be able to enter information into SMS accurately 

  • Answer phones in a courteous and professional manner. 

  • Assist guests with any needs or challenges.  

  • Assist with day to day operations of boot room. 

  • Assist guest with rental equipment. 

  • Assist with equipment repairs when needed. 

  • Help keep rental room clean and organized. 

  • Ensure safety of guests while at the ski hill. 

  • Preform other duties as assigned. 

 

What do you bring to the role? 

  • High school diploma or GED preferred, not required 

  • Good communication and customer service skills 

  • Previous cash handling experience preferred 

  • Previous computer experience preferred 

  • Understands and prioritizes safety 

  • Positive attitude 

  • Enjoy working with the general public 

  • Take direction well 

  • Have flexible schedule – weekend, holiday and 2nd shift 

  • Must have good math skills 

  • Regular attendance required 

  • Be able to tolerate extreme weather conditions 

  • Willingness to help with a variety of duties in and around the chalet 

     

 

What’s in it for you? 

  • A free, well-balanced meal every shift 

  • Discounted gym membership  

  • Room discounts at Marcus Hotels & Resorts  

  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa 

  • Free parking 

  • “Two for one” movie theater coupons at Marcus Theatres 

  • Ability to grow your career and transfer from one property to another  

  • Early wage access 

  • Paid time off 

  • Flexible scheduling 

  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match 

  • And more! 

 

About Us: 

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. 

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.  

The Grand Geneva Resort & Spa is an equal opportunity employer. 

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