The Bar Barista Full-time
POSITION PURPOSE: To be an artist of drinks and making conversations that give the ability to build lasting connections by serving beverages and/or food to the guests in a friendly, courteous, and timely manner.
ESSENTIAL FUNCTIONS:
- Provide quality beverages consistently for all customers, preparing beverages to standard.
- Maintain condition and cleanliness of work area.
- Must have good speaking skills, maintaining composure and etiquette.
- Follow standards for merchandising, stocking, rotating, and storing all products.
- Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate accommodation.
- Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
- Balance house bank at the end of the shift. Retrieves returns bank from vault to workstation and return, to ensure accountability.
- Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.
POSITION REQUIREMENTS:
- Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
- Ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests.
- Ability to operate keyboard and Point of Sale procedures to handle cashier functions.
- Ability to sit and/or stand and work continually in confined spaces.
- No prior experience required. Prior hospitality and cashiering experience preferred.
- Ability to learn all menu items.
- Ability to provide customers with prompt service.
- Ability to learn up selling techniques.
- Ability to uphold all departmental guidelines.
- Ability to self-motivate during slow periods.
- Ability to multi-task.