Director of Loss Prevention

Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to dive into the exciting world of creativity, culture, and connection. If you're eager for career growth and new experiences, we have an opening for a Director of Loss Prevention who will direct and oversee the implementations of all safety and security programs to provide protections of all persons and property at the Saint Kate.

Recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, Saint Kate – The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers.

What you will be doing:

·       Oversee the daily activities of the security department and perform proactive security, safety, and loss prevention practices.

·       Maintain and direct safety for guests and associates while protecting property through continuous patrol of the campus including the restaurants, lobby area, associate entrance, banquet areas, guest floors, service and parking areas.

·       Respond to emergency incidents and security requests and investigate situations and conditions.

·       Write professional case reports on incidents.

·       Interview, hire, train, and supervise loss prevention staff for smooth operations.

·       Conduct pre-shift and departmental meetings to organize daily tasks.

·       Schedule and oversee staff work assignments.

·       Other duties as assigned.

What we are looking for:

·       High school diploma or equivalent required.   

·       Minimum of 4 years of prior experience in hospitality or related security roles is preferred.

·       CPR / First Aid training preferred.

·       Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.

·       Knowledge of local laws and ordinances.  

·       Exceptional people skills, customer service mentality and strong writing & logical thinking abilities.

·       Ability to stand, walk, sit, and use hands for extended periods.

·       Must be computer literate.

·       Hearing and visual ability to observe and detect signs of emergencies.

What's in it for you?

·       A free, well-balanced meal every shift

·       Room discounts at Marcus Hotels & Resorts properties

·       Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa

·       Discounted parking and bus pass program

·       “Two for one” movie theater coupons at Marcus Theatres

·       Ability to grow your career, and transfer from one property to another while maintaining your service with the company

·       Paid time off

·       Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match

·       And more!

About us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Saint Kate is an equal opportunity employer.