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Marcus Careers
📁
Spa
💼
Grand Geneva Resort

Position Purpose
To provide Guests with high quality customer service standards and expectations of nail services.

Essential Functions
- Analyze guest's nails and physical features to determine and recommend treatment.
- Demonstrate and sell retail items.
- Schedule guest appointments.
- Educate guest on nail and skin needs.
- Attend and maintain License requirements and additional training to keep up with trends and techniques.
- Help with essential clean up and maintenance of daily Salon atmosphere and work areas.
- Maintain guest records.
- Follow promotional adds to promote business.
- Follow safety and sanitation standards.
- Flexibility with schedules to accommodate business needs.
- Perform other duties as assigned.

Position Requirements
- Must hold a State of Wisconsin Manicurist or Cosmetology License.
- Must be familiar with all techniques of manicure and pedicure services.
- Knowledge of principles and processes of customer and personal services.
- Must be familiar with customer needs assessments.
- Must meet quality standards for service and evaluation of customer satisfaction.
- Knowledge of nail properties, functions, disorders, and basic maintenance, including danger signs of infections, sanitation/disposal methods, and product techniques.
- Ability to read, write and speak verbally in English.
- Must be able to stand, walk, sit, use hands, reach, and climb for more than half of the normal work day.
- Must work well both with others and independently and be a team player.
- Excellent communication skills.
- Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
- Must work well under pressure.
- Previous experience as a nail technician required.
- Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship
Reports to the Salon supervisor

Exemption Status
Non-exempt



Note  This document describes the general nature and level of work required of people in the job.  It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

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